AI prepares refund decisions. You approve. It executes safely.
Xalvion drafts the customer-ready response and prepares a refund decision. An operator reviews and approves. Only then can the system execute a refund through your connected tools.
Clear workflow: AI prepares the refund decision · You approve or reject · The system executes the refund (when connected). Built for speed with accountability.
No spam. We reach out personally when you sign up.
ILLUSTRATIVE WORKSPACE PREVIEW (NOT LIVE DATA)
YOU
I was charged twice for my order last week.
AI
I prepared a $25 refund recommendation for a likely duplicate charge. It’s staged for operator approval.
AI suggestion
Requires approval
Refund ready to execute (after approval)
Try it in under a minute
Short demo, real workflow shape
Open the workspace and run one or two sample tickets (clearly labeled Demo).
You will see AI-prepared refund decisions, the approval step, and execution status — without touching production customer data.
Paste a ticket (or use a demo sample). Xalvion extracts the refund-relevant details and prepares a structured case summary.
2. AI prepares the refund decision
The AI proposes a refund decision and drafts the customer-ready message. The recommendation is clearly labeled as a suggestion.
3. You approve → the system executes
Nothing executes until an operator approves. When Stripe is connected and live execution is enabled, approved refunds can run and return a real success/failure status.
Why teams trust it
Control is the feature. Speed is the outcome.
AI prepares. You approve.
Every recommendation is presented as an AI suggestion. Approvals are explicit so operators move faster without handing over decisions blindly.
You can see what will happen before it happens.
The workspace shows the proposed refund decision, the approval state, and whether execution is simulated or live. “Executed” is only shown when a real tool confirms it.
Free proves the workflow. Paid adds capacity and execution.
Start with the operator workflow. Upgrade when you need more tickets handled per month and in-workspace refund execution via Stripe.
Why teams stick with it
“It feels less like another AI tool and more like we hired a fast, disciplined support operator that already knows what to do.”
The best proof is not just that it replies — it prepares the right move fast enough to change how a team works. Xalvion makes the action visible, keeps the workflow controlled, and turns each support interaction into a more credible product moment.
~2s
Decision prepared and ready for your approval
0.96
Confidence score visible before you approve
1 click
Reject, edit, or approve — you decide what ships
Early access · live operator use
"The approval flow is the product. Seeing the confidence score, the risk
level, and the suggested action in one place before anything sends —
that changes how you run support."
Operator workspace · Xalvion early accessReal session · No attribution yet — collecting feedback now
Pricing
Upgrade when it saves time.
Free lets you try the approval-first workflow. Paid tiers increase the number of refund decisions you can process and unlock in-workspace refund execution when Stripe is connected.
Value first • contextual upgrades • high-trust billing
Free
$0 / month
Try the operator workflow with clear limits. AI prepares refund decisions; you review and approve.